Support
Last updated:
Need help with Cook with Kre? Write to [OWNER: support email]. Tell us what you were doing and what happened, and which iPhone or iPad you use.
Contact
- Email: [OWNER: support email]
- Company: Krenis
- Address: [OWNER: legal address]
- Phone: [OWNER: phone number, if local law requires one]
Questions
Where do my recipes come from?
Paste a recipe's web link. If the page can't be read, paste the recipe text instead. Kre never guesses a recipe it couldn't read.
Can it help with more than one dish?
Yes. Add several recipes to one meal and Kre plans them together, aiming to have them ready at the same time. It can't promise an exact minute.
Do I have to talk to it?
No. Choose "Talk with Kre" or "Tap through it" before you start, and switch any time by tapping Kre.
How do I pause it?
Say "hold on", "pause", "hang on" or "wait a sec", or tap Quiet for now. Kre stops offering steps; your timers keep running. Say "I'm back" to carry on.
Can I interrupt it while it's talking?
Yes. Start speaking and Kre stops to listen.
Will my screen lock while I cook?
Not while a meal is live on the cooking screen and the app is open. It can lock again when you leave.
Can I cook for more or fewer people?
Yes. Pick how many people before you start, and the plan is made for that number.
Does Kre know what's happening in my pan?
No. It can't see or taste anything. It goes by what you tell it and by the timers, so tell it when something's done.
Where do my recipe and my voice go?
Recipe and conversation text are processed by Google Gemini, and voice audio by Deepgram. The privacy policy has the details.
How do I delete my account?
In the app, or by email if you no longer have it. See how to delete your account.